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I had to change a cartridge on a Pixma MG 3022 but it keeps…

Customer Question
I had to change...

I had to change a cartridge on a Pixma MG 3022 but it keeps blinking the cartridge light. I believe I insterted the cartridge properly

Technician's Assistant: What kind of computer or device are you printing from?

HP Windows 10.

Technician's Assistant: How long has this been going on with your Pixma?

Just today. The last time I printed was about a week ago with no problems.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I do have one of the cartridge spots filled with an empty cardridge (color). The new one is a black and white.

Submitted: 2 months ago.Category: Printers
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Answered in 48 minutes by:
5/30/2018
Technician: Harry, Engineer replied 2 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,824
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 2 months ago
No
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Shefin
Shefin, Printer and Office Equip. Specialist
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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