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It will not print close to the top or bottom of page. Hp…

Customer Question
It will not print...

It will not print close to the top or bottom of page.

Technician's Assistant: What's the brand and model of your printer?

Hp officejet pro 8600 plus

Technician's Assistant: How long has this been going on with your OfficeJet?

About 3 months

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Not sure

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Thats it

Submitted: 2 months ago.Category: Printers
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Answered in 4 minutes by:
5/30/2018
Technician: John Castle, Engineer replied 2 months ago
John Castle
John Castle, Engineer
Category: Printers
Satisfied Customers: 1,052
Experience: IT Trainer at QA
Verified

Hi

Would this be happening on all applications that print?

Thanks

John

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Technician: John Castle, Engineer replied 2 months ago

OK - are you using Windows or mac?

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Customer reply replied 2 months ago
no
Technician: John Castle, Engineer replied 2 months ago

Are you copying only?

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Customer reply replied 2 months ago

This is no help to me at all. Please cancel my membership or any contract if you cannot help me.

Technician: John Castle, Engineer replied 2 months ago

Ok I will report this to customer support

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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