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My brother printer will not print from my i-phone..i have 5g…

Customer Question
My brother printer will...

My brother printer will not print from my i-phone..i have 5g from cox s .do i need to upgrade myprinert?

Technician's Assistant: How are you connecting to your Brother printer: wirelessly or by USB?

Both i think

Technician's Assistant: When did you last update the printer driver software?

I have not.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I just want to be able to print from my i-phone

Submitted: 2 months ago.Category: Printers
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Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 months ago
it is a mfc- l2740DW...brother wireless..should i just buy a new printer more compatible with my i-phone
Customer reply replied 2 months ago
should i buy a repeater/extender?
Customer reply replied 2 months ago
important to me do download robbinhood tax statements from my phone
Customer reply replied 2 months ago
do i have to pay more fee to answer?
Customer reply replied 2 months ago
you can leave answers to my e-mail i am going to try your idea an download driver software.and see if it works thank you!
Answered in 7 hours by:
5/28/2018
Technician: Harry, Engineer replied 2 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,832
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 2 months ago
Hello Harry, i just went and bought a newer printer wireless and compatible with my i-phone..it's great it is a lot lighter...the other one was so heavy! thanks!
Technician: Harry, Engineer replied 2 months ago

OK

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Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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