Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a new pc and need to get the drivers for the mp 280.

Customer Question
I have a new...

I have a new pc and need to get the drivers for the mp 280. It prints, however will not scan

Technician's Assistant: Is there an error code on your printer when you try to scan?

I do not have the drivers to scan

Technician's Assistant: When did you last update the printer driver software?

Don't know

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Can you direct me to the driver for scanning on the printer

Submitted: 2 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 9 minutes by:
5/27/2018
Technician: Ameen Khan, Computer Technician replied 2 months ago
Ameen Khan
Ameen Khan, Computer Technician
Category: Printers
Satisfied Customers: 728
Experience: IT Specialist
Verified

Hello, my name is ***** ***** I look forward to helping you today! I am reviewing your question, will be back with an answer momentarily

Ask Your Own Printers Question
Technician: Ameen Khan, Computer Technician replied 2 months ago

To get the right drivers please tell me your operating system.. windows or mac.. and which version 32 or 64 bit?

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
MP 250 wont print. Error message 5B00. Can you assist
MP 250 wont print. Error message 5B00. Can you assist please … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have the Canon Pixma MP 280, I have an error showing up
I have the Canon Pixma MP 280, I have an error showing up error number 5B00. How can I fix this on my end? … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
556 satisfied customers
I'm try to install a Pixma MP 280 Printer on My new computer
I'm try to install a Pixma MP 280 Printer on My new computer But I don't think the driver is in this computer were can I go to down load the drivers … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I am using a new computer. I need to scan and can't find
i am using a new computer. I need to scan and can't find drivers to download. can you give me a link ? … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Is there a driver available for a pixma mp 620 for windows
Hi... is there a driver available for a pixma mp 620 for windows 10? … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I need scanning directions for Canon MG6620 printer. I can't
I need scanning directions for Canon MG6620 printer. I can't get it to scan. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I don't know how to scan and where to find file when i do,
i don't know how to scan and where to find file when i do … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
When I try to scan a document to a PC, the only option I
when I try to scan a document to a PC, the only option I have is to scan to "Martha's laptop". The problem is that Martha has replaced her laptop with a computer which is known on the network as "Mart… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I have a CanonMP 560 printer/scanner. When I scan pages,
Hi, I have a CanonMP 560 printer/scanner. When I scan pages, the final file is very small. Although when I view the page to be scanned in preview it is the correct size but after it has been scanned a… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
Hi - I have an MX860 which works fine except for the scanner.
Hi - I have an MX860 which works fine except for the scanner. I'm asked to Select PC, then get the option 'Local (USB), then Auto detect, I place the document on the glass surface, close the top, sele… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I have a Canon MG5220 Printer/Scanner. Both worked great with
I have a Canon MG5220 Printer/Scanner. Both worked great with Windows 7, however I now have a new laptop and the evil Windows 8.1. Printer works fine, however I cannot get the scanner to scan the orig… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
Have a PIXIMA 810 with Win 7X64 just got this PC, a Dell.
Have a PIXIMA 810 with Win 7X64 just got this PC, a Dell. Printer was on Win XP. Have updated the driver and "My Printer" software. It prints fine but will not scan and send to PDF or to an email. It … read more
PCDrMiller
PCDrMiller
Bachelor\u0027s Degree
675 satisfied customers
My HP Pavilion dv7-6163us Entertainment PC that I bought 3
My HP Pavilion dv7-6163us Entertainment PC that I bought 3 months ago from Staples won't accept a simple scan from my CANON MX870 Printer: the message "MP Navigator is not installed correctly: please … read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
Since January 19 my printer has stopped working. This week
Since January 19 my printer has stopped working. This week I bought a new printer, thinking the problem might be with the old one. Everything is installed correctly, but I get a message saying, as wit… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
Have mx870 all-in-one. Was using wireless on HP PC. Got new
Have mx870 all-in-one. Was using wireless on HP PC. Got new laptop, removed HP. Set up 870 to run wireless on new laptop (Dell). Screen indicates wireless access to Lynksys Access point, Laptop indica… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
My Cannon MX 330 will not scan documents and save them as a
My Cannon MX 330 will not scan documents and save them as a pdf on my computer ( Dell Inspiron 1525 running windows vista). I have no desk top icon for this printer either.… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have an MP620 Canon printer that says I have an error in
I have an MP620 Canon printer that says I have an error in the print driver when I try to scan a picture into my PC. How can I update the driver?… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Hi, I have recently upgraded from Vista to Windows 7 (32 bit
Hi, I have recently upgraded from Vista to Windows 7 (32 bit Home Premium). I have a Canon MP600R printer connected wirelessly. Since upgrading though, I am unable to scan, although the printer itself… read more
Namzyanzy
Namzyanzy
Bachelor's Degree
368 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x