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I just installed a new black ink cartridge, and now I am
I just installed a new black ink cartridge, and now I am receiving a message on my HP Office Jet 5258 "Cartridge cannot new used un til printer is enrolled in HP Instant ink." I am enrolled in HJP ins… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
565 satisfied customers
I recently bought an HP 8720, and signed up for instant ink.
Hello, my name is***** I recently bought an HP 8720, and signed up for instant ink. Unfortunately, there was a problem with the printer and it had to be replaced. Rather than AGAIN sign up with the in… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
565 satisfied customers
I have an HP Instant ink Cartridge and my printer says that
I have an HP Instant ink Cartridge and my printer says that it can't be used until I enroll my printer in HP Instant Ink. how do I do that? … read more
Harry
Harry
197 satisfied customers
Hp envy 5660 won't print; instant ink problem;? USB. Never;
never; have had printer about 2-3 yrs and 'was' on instant ink program; … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
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Cannot print. HP6978. After we replaced replacement
cannot print JA: What's the brand and model of your printer? Customer: HP6978 JA: How long has this been going on with your printer? Customer: after we replaced replacement cartridges todaY JA: When d… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
I have an HP Envy 4500 printer. When I send a document to
I have an HP Envy 4500 printer. When I send a document to print it will not print because the cartridge cannot be used until the printer is enrolled in the HP instant ink. … read more
Sheri
Sheri
Bachelor's Degree
850 satisfied customers
I have an HP envy 7640. I recently purchased ink (black and
I have an HP envy 7640. I recently purchased ink (black and tri color ) but it won't print andit says to contact hpinstanink.com … read more
Shefin
Shefin
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I was paying for instant ink and was paying monthly for it.
I was paying for instant ink and was paying monthly for it. I cancelled this option as I could not see what I was paying for. Today I cannot use my printer because of this when I just purchased new ca… read more
Jeff Ray
Jeff Ray
Graduate of B.S. Computer Science
63 satisfied customers
I can not print, scan or copy with my 6255 printer message
I can not print, scan or copy with my 6255 printer message on screen "cartridge cannot be used until printer is enrolled in HP instant ink" How do I bypass or over ride this so my printer will work? … read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
2,204 satisfied customers
It will in print because the message says cartridge cannot
It will in print because the message says cartridge cannot be used until printer is enrolled in HP instant Ink … read more
Michael T
Michael T
1,917 satisfied customers
I bought an HP 5540 and also the ink thing that gives me
I bought an HP 5540 and also the ink thing that gives me cheaper ink. What a joke. I have been charges $3.xx each month, one month a DOLLAR a copy and I still never know how many copies I have used ea… read more
Eric Ewing
Eric Ewing
University IT Manager
219 satisfied customers
A few months ago I decided to take myself off of the
A few months ago I decided to take myself off of the cartridge replacement system. I hadn't been receiving them, but HAD been charged. HP sent me some cartridges to replace those I should have receive… read more
technicalcat
technicalcat
Computer Science
1,626 satisfied customers
I dis enrolled from HP instant ink because I ran out of ink
I dis enrolled from HP instant ink because I ran out of ink prior to receiving shipment. Now I cannot print because I dis enrolled. Extorsion, don't you think? … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I was enrolled in HP instant ink. I dropped it because of
I was enrolled in HP instant ink. I dropped it because of the cost. Now my printer won't operate using the cartridges that I have. I PAID for those cartridges. What can I do to make my printer work. … read more
Harry
Harry
197 satisfied customers
My printer is printing documents that are too faint to read.
my printer is printing documents that are too faint to read. I've replaced all cartridges to no avail. Had the same problem 2 months ago and received a refurbished printer to replace previous printer.… read more
David L
David L
Bachelor's Degree
5,447 satisfied customers
I am enrolled in HP Instant Ink. I was away about 10 days
I am enrolled in HP Instant Ink. I was away about 10 days from printing. Now, when I try to print I get the "Cartridge cannot be used until printer is enrolled I'n HP Instant Ink. I have been enrolled… read more
Harry
Harry
197 satisfied customers
It wont print is saying cartridge cannot print until rolled
it wont print is saying cartridge cannot print until rolled into hp instant ink why is this i am a customer … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,076 satisfied customers
I do not eant instant ink, bui my computer says cartridge
I do not eant instant ink, bui my computer says cartridge cannot be used util enrolled in instant ink.I was enrolled but canceled. please help. … read more
Josh
Josh
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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