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There's streaks through printed documents. Epson WF 3640.

Customer Question
There's streaks through printed...

There's streaks through printed documents

Technician's Assistant: What's the brand and model of your printer?

Epson WF 3640

Technician's Assistant: How long has this been going on with your Epson printer?

About a month

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Not sure ... I'm using my laptop

Submitted: 2 months ago.Category: Printers
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Answered in 5 minutes by:
5/26/2018
Technician: Shefin, Printer and Office Equip. Specialist replied 2 months ago
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 6,795
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hi, my name isCustomerand welcome to JustAnswer. I'll be the one to assist you with your question regarding your printer.

Are you getting the streaks while printing from the computer?

Thank you.

Customer/p>
Ask Your Own Printers Question
Technician: Shefin, Printer and Office Equip. Specialist replied 2 months ago

Hi,

Please try cleaning the printhead two or three times by following the instructions in the link below. Try printing after each cleaning and let me know the result.

https://files.support.epson.com/docid/cpd3/cpd39368/source/printers/source/ink_functions/tasks/wf3620_7620/cleaning_head_lcd_wf3620_7620.html

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

Thank you!

Customer/p>
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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 6,795
6,795 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Shefin

Printer and Office Equip. Specialist

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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