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How can I register my Brother printer HL-L2395DW TO my

Customer Question
How can I register...

How can I register my Brother printer HL-L2395DW TO my email.

Technician's Assistant: What kind of computer or device are you printing from?

A desktop H.P.

Technician's Assistant: How long has this been going on with your HL-L2395DW?

Three months

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

It will print from the computer. I can not scan to email,

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Email ***@******.***

Submitted: 2 months ago.Category: Printers
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Answered in 5 hours by:
5/26/2018
Technician: Viet - Printer Tech, Printer Technician replied 2 months ago
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,193
Experience: Troubleshoot printers, scanners, etc.
Verified

Hi,
I'm sorry about the issue. Is there any error or message?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Are you able to scan to a file on your computer first? (not to email yet.)
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Printers Question
Customer reply replied 2 months ago
Can not scan to computer
Technician: Viet - Printer Tech, Printer Technician replied 2 months ago

Is there any error or message when scanning?

Do you use the Brother Utilities > ControlCenter program on your computer to do scanning?

Please reply at the box below to continue. Thank you.

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