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Can I make "blue" prints from a black and original? If so,

Customer Question
Can I make "blue"...

Can I make "blue" prints from a black and white original? If so, how?

Technician's Assistant: What's the brand and model of your printer?

Canon MG5520

Technician's Assistant: How long has this been going on with your MG5520?

Never before. I want to do it now, if possible

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Don't know

Submitted: 2 months ago.Category: Printers
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Answered in 9 hours by:
5/26/2018
Technician: jeffreybongers, Engineer replied 2 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 1,026
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Do you still need assistance with your issue?

Kind regards,

Jeffrey

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Technician: jeffreybongers, Engineer replied 2 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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Technician: jeffreybongers, Engineer replied 2 months ago

Understood.

So to clarify have you tried updating the drivers and firmware of the MG5520 printer?

Kind regards,

Jeffrey

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Technician: jeffreybongers, Engineer replied 2 months ago

Do you still need assistance regarding this problem?

It would be greatly appreciated to rate me 5 stars after this conversation. The rating can be done in the top of this screen.

Waiting for your reply,

Kind regards,
Jeff

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Customer reply replied 2 months ago
I still want to know how to make "blue" prints
Technician: jeffreybongers, Engineer replied 2 months ago

Understood.

Do you have any photo editing software available?

Kind regards,

Jeffrey

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Customer reply replied 2 months ago
I have already paid for your service. I want an answer to my question!
Technician: jeffreybongers, Engineer replied 2 months ago

I understand.

Do you have any photo editing software available?

Kind regards,

Jeffrey

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jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 1,026
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Experience: Many years repairing and troubleshooting printers and photocopiers.

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