Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a canon pixma printer MX926 with an error - Support…

Customer Question
I have a canon...

I have a canon pixma printer MX926 with an error - Support Code B200. I have no idea how to fix this or who to contact for assistance, thanks.

Technician's Assistant: What kind of computer or device are you printing from?

MacBook Pro

Technician's Assistant: How long has this been going on with your Pixma?

I must admit that I don't print very often (do more scanning). This is the first time I have printed in a few weeks, so I m not sure how long the error has been there

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No, I think that is all

Submitted: 3 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 5 minutes by:
5/25/2018
Technician: Richard, Technician replied 3 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 48,259
Experience: Printer and scanner problem resolver for over 15 years
Verified

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I am getting a B200 error on my Canon Pixma MG7150 which
Hi. I am getting a B200 error on my Canon Pixma MG7150 which says I should contact you. WHat do I need to do? Steve … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Support Code B200. An error has occurred. The printer needs
Support Code B200. An error has occurred. The printer needs repair … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My Canon MX926 printer will print but not scan ... this has
My Canon MX926 printer will print but not scan ... this has just occured. I've tried rebooting, reinstalling. It's wireless. Any thoughts please? Cheers Helen … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
I just received my Canon PIXMA MG3620 printer/scanner. It
I just received my Canon PIXMA MG3620 printer/scanner. It does not appear on list on Canon products when I go to add it to my MacBook Pro. The printer is … read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
133 satisfied customers
MX 926 Printer with B200 error. Is it fixable for less than
MX 926 Printer with B200 error. Is it fixable for less than the price of a new printer? An alternative might be something like an iP7260 but with a scanner function. ?? Fix the printer or a recommenda… read more
Richard
Richard
Technician
48,259 satisfied customers
It won't print. We get a message to turn off the printer,
It won't print. We get a message to turn off the printer, consult a manual or contact a technician.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Canon Pixma Pro 100 printer that has a B200 error
I have a Canon Pixma Pro 100 printer that has a B200 error code. It says it is in need of repair. What does that mean? … read more
RussellA
RussellA
Solutions Architect
Bachelor's Degree
123 satisfied customers
I get the "Support Code B200" message. Canon Pixma MG5400.
I get the "Support Code B200" message JA: What's the brand and model of your printer? Customer: Canon Pixma MG5400 JA: How long has this been going on with your Pixma? Customer: just today JA: When di… read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
825 satisfied customers
Canon MX926 doing my first ever cartridge chane on this
Canon MX926 doing my first ever cartridge chane on this device!Support code 1660 The following ink tank cannot be recognised M (magenta)Did I do something stupid? This is the best print refresh I've s… read more
Richard
Richard
Technician
48,259 satisfied customers
Error b200, canon pixma mx432, pc windows 7 home, it printed
error b200 JA: What's the make/model number of your printer? How old is it? Customer: canon pixma mx432 JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
Canon pixma -pro-1 stopped working and error message says it
Canon pixma -pro-1 stopped working and error message says it needs service. I unplugged it and restarted it but it did not change the problem. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I have a Canon Pixma 895., have changed the cartridges and
Hello, this is Pier, I have a Canon Pixma 895., have changed the cartridges and after few prints I got the warniog B200, I replaced the cartridges, but receiving same error. can you help pls? … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
My ix6820 says an error has occored and will not print,
my ix6820 says an error has occored and will not print … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
MG5420 printer has an error code B200, pixma MG5420, Mac,
Was working fine last week. I just added paper today … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
Got a message to unplug and send for repair. Where does one
Got a message to unplug and send for repair. Where does one take a pIXMA 922 for repair? … read more
Richard
Richard
Technician
48,259 satisfied customers
I have not used my printer in perhaps a year and just bought
I have not used my printer in perhaps a year and just bought remanufactured cartridges. My Canon Pixma printer is telling me it is in an "ERROR STATE". I have used rubbing alcohol to clean the heads b… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
canon pixma pro9000 print head is stuck and won't move
canon pixma pro9000 print head is stuck and won't move How to Fix Canon Pixma Support Code B200 Error Message… read more
WesPCDr
WesPCDr
Master's Degree
170 satisfied customers
Was trying to print a document when the following message came
Was trying to print a document when the following message came up on my printer (Canon MP560 Pixma) "B200 Printer error has occurred. Unplug the power cord and contact the service centre". Can you tel… read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
615 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x