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I have an Envy 5035. The problem: screen ssays I have
hi , I have an Envy 5035. The problem: screen ssays I have incompatible Black cartridge...!!! I just replaced with new HP Xl-61. rebooted, Same screen....recycled printer..No LUCK. . … read more
Rennan Lui
Rennan Lui
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GM, I changed the ink cartridges in my HP 4500 ENVY: 61 tri-
GM, I changed the ink cartridges in my HP 4500 ENVY: 61 tri- color and 61xl for black. I have been using these as indicated on the printer since i purchased a few years ago. Now it is telling me that … read more
Jeffrey B
Jeffrey B
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A couple of years ago I won a hp 5530 ENVY Printer, but have
A couple of years ago I won a hp 5530 ENVY Printer, but have not needed to hook it up until today. I opened the box and hooked it up but noticed that it did not have the free ink#61 black and #61 Tri … read more
Rafi
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I put 2 new cartridges in my hp envy 5530 and they won't
i put 2 new cartridges in my hp envy 5530 and they won't print. they only print in blue and no other color … read more
Ameen Khan
Ameen Khan
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I have an HP 5530 prointer. When I want to print, it says
I have an HP 5530 prointer. When I want to print, it says that the ink cartridges are incompatible. NBUt the Cartridges are genuine HP # 61. Haw can I resolve this? … read more
Andrew
Andrew
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My HP Envy 5530 e printer will not print. I've put in new HP
My HP Envy 5530 e printer will not print. I've put in new HP 61XL cartridges but it says that the black one is not compatible even though it is a brand new HP cartridge. … read more
Richard
Richard
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Want to buy a new printer but have a lot of 61 black ink
Want to buy a new printer but have a lot of 61 black ink cartridges. what HP printers that I can buy now use the 61 ink cartridge / … read more
19matt84
19matt84
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Printer dead. want to purchase new printer which uses HP 61
printer dead. want to purchase new printer which uses HP 61 XL ink cartridges (have supply left). Please identify such printers. … read more
Michael T
Michael T
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The cartridges we have been using are 61 but now the screen
The cartridges we have been using are 61 but now the screen says they are incompatible. … read more
MD Sadique
MD Sadique
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I have a hp envy 5530, I replaced the black ink cartridge an
I have a hp envy 5530, I replaced the black ink cartridge an got an incompatible cartridge message, took it out reinserted now I have message older cartridge for older generation of printer. I am usin… read more
Nathan
Nathan
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I have a HP 4635 printer connected to a MAC computer. Black
I have a HP 4635 printer connected to a MAC computer. Black print was beginning to fade so I replaced the cartridge. Alignment page prints ok and printer aligns itself. ried to copy a page … read more
MD Sadique
MD Sadique
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Just opened a replacement printer cartridge to install in my
Just opened a replacement printer cartridge to install in my HP Envy 5530 and it will not print out the alignment page. … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My tablet can find the printer but then when I press print I
My tablet can find the printer but then when I press print I just get the name of the printer and two ink cartridges on the screen and it won't print. I just put in two new ink cartridges, 61 XL color… read more
Joel Kalman
Joel Kalman
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I have replaced the four ink cartridges, but both of our
I have replaced the four ink cartridges, but both of our computers give me the message that I need to replace the cartridges. When I initially replaced the cartridges I got the message on our computer… read more
Josh
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All of a sudden, it's telling me the ink cartridges are not
All of a sudden, it's telling me the ink cartridges are not compatable. They have been working just fine. I've already cleaned the contacts with alcohol and turned the printer off and on. They are HP … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My hp 2610 will not copy in black with a new genuine hp
my hp 2610 will not copy in black with a new genuine hp black cartridge. I turned it on and off that worked yesterday not today. I also need to make sure it sais black only when I print. A print test … read more
Handy--Andy
Handy--Andy
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I have an HP 5500 PS Serial JPHR005540 Color laser printer. It
I have an HP 5500 PS Serial JPHR005540 Color laser printer. It has always worked great Just put a new set of cartridges in a wek ago and it has been printing well. During a batch of 111x17 double side… read more
Russell H.
Russell H.
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3,681 satisfied customers
Hi, I have a printing problem with my Lexmark x4270. Printing
Hi, I have a printing problem with my Lexmark x4270. Printing was so faded it was almost not visible. No black ink showing at all. Ink cartridges are showing they are full. I still tried new cartridge… read more
RPI Solutions
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

5,846 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,681 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

MD Sadique

MD Sadique

Engineer

1,693 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Robert M.

Robert M.

Consultant

1,594 satisfied customers

30+ yrs. experience in NYC computer industry working with PC and networks, banks, brokerage, legal etc.

Sudipto

Sudipto

Engineer

1,430 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Handy--Andy

Technical

959 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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