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My printer will not print pictures sent from my desktop.

Customer Question
My printer will not...

My printer will not print pictures sent from my desktop

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Usb

Technician's Assistant: When did you last update the printer driver software?

Don't know if I ever did

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I checked the ink and they have just been changed

Submitted: 3 months ago.Category: Printers
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Answered in 4 minutes by:
4/3/2018
Technician: technicalcat, Consultant replied 3 months ago
technicalcat
technicalcat, Consultant
Category: Printers
Satisfied Customers: 2,588
Experience: 20 years experience. B.S. Computer Science
Verified

Hello and thank you for using JustAnswer. This is an independent, fee-based technical support site.

My name is ***** ***** I look forward to helping you now.

What exactly happens? Does the printer not print at all, or blank pages?

NOTE: To reply to me, please type your message in the box below and click the button to send.

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Customer reply replied 3 months ago
Forget it and do not charge me thankyou
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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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