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I have a Canon MG5320 printer ... my husband wants to be…

Customer Question
I have a Canon...

I have a Canon MG5320 printer ... my husband wants to be able to print from his lap top ... The blue 'antennae' is alight on top of my printer ... what do we need to do to connect him wirelessly??

Technician's Assistant: What kind of computer or device are you printing from?

He has an ASUS laptop

Technician's Assistant: How long has this been going on with your MG5320?

My printer works fine with my desktop ... he just got his lap top last week and we're now attempting to make it possible for him to print via wi-fi from my printer

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I'm thinking probably never since I installed it

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Well, I guess it would also be terrific if our daughter could print via the wi-fi to this printer from her iPhone

Submitted: 3 months ago.Category: Printers
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Answered in 4 minutes by:
4/3/2018
Technician: Suhasini Velu,
 replied 3 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to Just Answer. I'm reviewing your question now and will post back with your reply momentarily. Before we proceed with any troubleshooting, please once unplug your printer from the wall outlet wait for 2 minutes and plug it back in. Let me know when this is done.

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Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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