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Vista 32 bit crashed when tx 440 setup disc used. Epson tx…

Customer Question
Vista 32 bit crashed...

Vista 32 bit crashed when tx 440 setup disc used

Technician's Assistant: What's the brand and model of your printer?

Epson tx 440

Technician's Assistant: How long has this been going on with your Epson printer?

New purchased yesterday

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Not known

Submitted: 5 months ago.Category: Printers
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Answered in 2 minutes by:
4/2/2018
Technician: Jason Jones, Technician replied 5 months ago
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,764
Experience: 10+ years work experience.
Verified

Hello,

My name is***** will be the person helping you today. When it crashed, did it give you any error message or did it simply crash?

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Customer reply replied 5 months ago
just crashed, have recovered the situation. now i need to known what and where can i download the correct driver for vista 32 bit
to epson tx440
Technician: Jason Jones, Technician replied 5 months ago

Are you sure that the model name is "TX440"?

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Customer reply replied 5 months ago
i need to speak to someone(###) ###-####
Technician: Jason Jones, Technician replied 5 months ago

You are speaking with me. Are you certain that the model is TX440 and not SX440 or something else?

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Customer reply replied 5 months ago
xp 440
Technician: Jason Jones, Technician replied 5 months ago

Thank you so much. You may download the software from the following page: https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-440/s/SPT_C11CF27201?review-filter=Windows+Vista+32-bit#drivers

Thank you for allowing me to help you today. My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen then submit before you leave today. If you need more assistance, please use the reply box and let me know.

Thank you,
***** *****

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Technician: Jason Jones, Technician replied 5 months ago

Hello,
Is there anything else I can help you with today? If so, please let me know. If that is all for now, please do not forget to rate my help on top of this page.
Thank you,
Jason

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Customer reply replied 5 months ago
data execution prevention will not allow me to run the installation program. Is it safe
Technician: Jason Jones, Technician replied 5 months ago

It is safe. It is directly from the Epson website.

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Customer reply replied 5 months ago
how do i allow dep to let the installtion program to run
Technician: Jason Jones, Technician replied 5 months ago

Click the button that says, "Install anyways" or "Run anyways".

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