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Epson WF 4630. I've cleaned nozzles, etc. several times. But…

Customer Question
Epson WF 4630....

Epson WF 4630. I've cleaned nozzles, etc. several times. But I'm still missing the center lines of the test. Replaced black cartridge.

Technician's Assistant: What Epson model do you have?

Work Force 4630

Technician's Assistant: How long has this been going on with your Epson printer?

Just today

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Hmmm...not sure. But I'm pretty good about doing so.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I don't think so.

Submitted: 3 months ago.Category: Printers
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Answered in 1 hour by:
4/2/2018
Technician: Steve Asher, Computer Support Specialist replied 3 months ago
Steve Asher
Steve Asher, Computer Support Specialist
Category: Printers
Satisfied Customers: 191
Experience: Network Engineer at Lafayette School Corp
Verified

Hello! My name is Steve. I will be assisting you this evening.

You said that you have cleaned the nozzles several times, has the problem gotten any better during those cleanings or has it remained the same?

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Shefin, Printer and Office Equip. Specialist
Category: Printers
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