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It does not print all the words. Epsonstylus nx430. 2 weeks.

Customer Question
It does not print...

It does not print all the words.

Technician's Assistant: What's the brand and model of your printer?

Epsonstylus nx430

Technician's Assistant: How long has this been going on with your printer?

2 weeks. trying to print out my taxes so i can mail to irs.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Last week

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Hope to get an answer asap

Submitted: 3 months ago.Category: Printers
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Answered in 6 minutes by:
4/2/2018
Technician: Suhasini Velu,
 replied 3 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to Just Answer. I'm reviewing your question now and will post back with your reply momentarily. Before we proceed with any troubleshooting, please once unplug your printer from the wall outlet wait for 2 minutes and plug it back in. Let me know when this is done.

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Customer reply replied 3 months ago
Done
Technician: Suhasini Velu,
 replied 3 months ago

And I would like to know how is the printer connected to your computer?

Is it through USB or through Wi-Fi?

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Customer reply replied 3 months ago
wifi
Technician: Suhasini Velu,
 replied 3 months ago

What are all the troubleshooting steps you tried?

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Customer reply replied 3 months ago
i can not afford any more money. can you fix it?
Technician: Suhasini Velu,
 replied 3 months ago

hat are all the troubleshooting steps you tried?

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Customer reply replied 3 months ago
Head cartridge cleaned etc
Technician: Suhasini Velu,
 replied 3 months ago

Did you manually clean it by removing the upper part of the printer?

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Customer reply replied 3 months ago
Too much money. I will purchase a new printer.
Technician: Suhasini Velu,
 replied 3 months ago

You can contact JustAnswer's Customer Service for payment related question by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support or

You can also reach them via Phone: 1-***-***-****

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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