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I would like to scan a foto to my computer, but I do not…

Customer Question
I would like to...

I would like to scan a foto to my computer, but I do not know how to do that! Can you help?

Technician's Assistant: Is there an error code on your printer when you try to scan?

I need to learn how to scan something into my computer.

Technician's Assistant: When did you last update the printer driver software?

About a month ago I think. When the updates appear I approve.

Submitted: 5 months ago.Category: Printers
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Answered in 5 minutes by:
4/1/2018
Technician: Bryan, Computer Support Specialist replied 5 months ago
Bryan
Bryan, Computer Support Specialist
Category: Printers
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Technician: Bryan, Computer Support Specialist replied 5 months ago

Just to clarify, what is the make and model of your printer? Are you using a Windows or a Mac computer?

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Customer reply replied 5 months ago
MG3520
Customer reply replied 5 months ago
MG3520 I have never used this scan thing. I am sure I do not need to pay someone to fix it. I am just dumb!
Customer reply replied 5 months ago
MG3520 I have never used this scan thing. I am sure I do not need to pay someone to fix it. I am just dumb! Windows 7 you should have this info on site they have fixed it before.
Customer reply replied 5 months ago
MG3520 I have never used this scan thing. I am sure I do not need to pay someone to fix it. I am just dumb! ---------Windows 7
Technician: Richard, Technician replied 5 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 48,260
Experience: Printer and scanner problem resolver for over 15 years
Verified

Hi there

Do you still need assistance with this?

Please let me know

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Customer reply replied 5 months ago
No thanks
Technician: Richard, Technician replied 5 months ago

ok, if you need anything, please let me know

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