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I am trying to enter my new Wifi network number & password…

Customer Question
I am trying to...

I am trying to enter my new Wifi network number & password ***** the printer,MG5600.and get an instruction on the printer to press the "WPS" button and then OK . What is WPS button and where is it ?

Technician's Assistant: When did you last change your Wi-Fi password?

About 6 Months ago i think.

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

YEs Mac Book Pro

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Only any special steps to taken

Submitted: 3 months ago.Category: Printers
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Answered in 7 minutes by:
4/1/2018
Technician: Moses C, Computer Hardware Engineer replied 3 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 934
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I will be the expert in assisting with the issue you are having.
WPS button is often called (Wi-Fi Protected Setup) doesn't come with all printer models

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Customer reply replied 3 months ago
is it Ok to press OK to proceed ?
Technician: Moses C, Computer Hardware Engineer replied 3 months ago

dont select the WPS option you can install the printer driver software by simply following the install steps and bypass the WPS step.

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Technician: Moses C, Computer Hardware Engineer replied 3 months ago

let me know if you find any problem i can walk you through.

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Customer reply replied 3 months ago
ALL I WANT TO DO IS ENTER A PASSWORD ***** THAT THE PRINTER CAN OPERATE .
Technician: Moses C, Computer Hardware Engineer replied 3 months ago

What is the Mac version on your computer

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Moses C
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Moses C, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 934
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Experience: Resolution Specialist at Wipro Bpo Services

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