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I am trying to connect a pixma mg3500 series printer to my…

Customer Question
I am trying to...

I am trying to connect a pixma mg3500 series printer to my wireless network

Technician's Assistant: How are you connecting to your Pixma: wirelessly or by USB?

Wirelessly

Technician's Assistant: When did you last update the printer driver software?

I had it done by a company yesterday

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I do not think so

Submitted: 3 months ago.Category: Printers
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Answered in 1 minute by:
3/31/2018
Technician: Mike Taylor, Technician replied 3 months ago
Mike Taylor
Mike Taylor, Technician
Category: Printers
Satisfied Customers: 2,629
Experience: 10 yrs experience owning a computer business.
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue

Is your printer already connected to your wifi network or is that the issue?

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Technician: Mike Taylor, Technician replied 3 months ago

Also I see you wrote the series of printer but which model do you have?

Either the 3540 or the 3550?

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Customer reply replied 3 months ago
I am not sure
Technician: Mike Taylor, Technician replied 3 months ago

Are you using windows or mac?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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