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I have an error 02 when I want to connect to the internet? I…

Customer Question
I have an error...

I have an error 02 when I want to connect to the internet?

Technician's Assistant: Is your printer displaying the error on all print jobs, even after you restart it?

I did not restart let me shut off it stays on Fax no matter what I do

Technician's Assistant: When did you last update the printer driver software?

I don't know

Submitted: 5 months ago.Category: Printers
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Answered in 14 minutes by:
3/31/2018
Technician: Mohammad Hossain,
 replied 5 months ago
Mohammad Hossain
Category: Printers
Satisfied Customers: 26
Experience: SharePoint Administrator at US Pain & Spine Institute
Verified

Hello

Please provide me more details information to troubleshoot your issue.

May I know what model number of your printer?

What is your OS on your computer ?

Please describe how you get the error - is it you trying to print or you plan to setup the printer ?

Thank you,

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Shefin, Printer and Office Equip. Specialist
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