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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3781
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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My pixma mp760 printer has a error" the type print head is

Customer Question

my pixma mp760 printer has a error " the type print head is not correct. Install the correct print head." I followed the directions on how to take it out and put it back in but the error still shows up
JA: Is your Pixma displaying the error on all print jobs, even after you restart it?
Customer: yes as soon as you turn it on
JA: When did you last update the printer driver software?
Customer: its been awhile
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: no we are good
Submitted: 7 months ago.
Category: Printers
Expert:  Harry replied 7 months ago.

Hello:

With the printer powered on, remove the power cord from the back.

Wait 2 minutes

Plug back in the power cord and power it on

Do you still have the error?