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Installing a new printer envy 4520 and can remove laser jet…

Customer Question
Installing a new printer...

Installing a new printer envy 4520 and can remove laser jet 200 from my account

Technician's Assistant: What kind of computer or device are you printing from?

Dell

Technician's Assistant: How long has this been going on with your LaserJet?

I am trying to install envy 4520 but laser jet is still on computer

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Every thing works on printer on wireless

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Why cant i remove laser jet

Submitted: 3 months ago.Category: Printers
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Answered in 5 minutes by:
3/29/2018
Technician: Sheri, Expert replied 3 months ago
Sheri
Sheri, Expert
Category: Printers
Satisfied Customers: 742
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi,

Thanks for using JustAnswer. I am happy to assist you with this issue. Is the computer a Mac or PC? If PC, is it Windows 10 or what version?

Regards,

Sheri-Expert

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Technician: Sheri, Expert replied 3 months ago

Hi, I haven't heard back from you. I just wanted to follow up to see if everything is resolved and whether you still need assistance. Please reply and let me know.

Regards,

Sheri-Expert

Ask Your Own Printers Question
Technician: Sheri, Expert replied 3 months ago

Hi, I haven't heard back from you. I just wanted to follow up to see if everything is resolved and whether you still need assistance. Please reply and let me know.

Regards,

Sheri-Expert

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

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Andy

Elec & Comp pro

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11yr exp, Comp Engg, Internet expert, Web developer, SEO

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Printer Technician

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6+ years experience, Microsoft MCDST/CompTia A+ Certified

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Sudipto

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DIploma in Computer Hardware

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Md. Sadique

Engineer

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

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