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It is telling me I have an instant ink problem and will be…

Customer Question
It is telling me...

It is telling me I have an instant ink problem and will be blocked soon help please J Beal

Technician's Assistant: What's the brand and model of your printer?

HP Envy 4524

Technician's Assistant: How long has this been going on with your printer?

Today 29/3/2018

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Update with computer yesterday to Windows 10

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Well to me this is alarming enough!

Submitted: 5 months ago.Category: Printers
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Answered in 5 minutes by:
3/29/2018
Technician: Richard, Technician replied 5 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 48,332
Experience: Printer and scanner problem resolver for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you explain the symptoms with the printer please?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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