Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Im visual impair and got a new window 10 computor and tried…

Customer Question
Im visual impair...

Im visual impair and got a new window 10 computor and tried to install my wireless printer name brothers mfcj430w caue i need to scan aa importatant dodument nd i need help

Technician's Assistant: Is there an error code on your MFCJ430W when you try to scan?

Its like i cant find the driver and needs new updte

Technician's Assistant: When did you last update the printer driver software?

It was on my old computor

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Im a preacher and i need to scan print

Submitted: 5 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 5 minutes by:
3/29/2018
Technician: Richard, Technician replied 5 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 48,259
Experience: Printer and scanner problem resolver for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What exactly happens when you try to install the printer?

Please let me know

Ask Your Own Printers Question
Customer reply replied 5 months ago
can you share my screen
Technician: Richard, Technician replied 5 months ago

Yes, please make the request for a premium service and I can then connect and see your screen.

Ask Your Own Printers Question
Customer reply replied 5 months ago
icant afford that im o diasbillty plus i cant see the computor i thought this five dollars was going to help me
Technician: Richard, Technician replied 5 months ago

It is, please though respond to the question I asked you... so I can help you

I will again repeat

What exactly happens when you try to install the printer?

Ask Your Own Printers Question
Customer reply replied 5 months ago
im sorry itts hard for me to follow i tried to download and its not letting me
Customer reply replied 5 months ago
can some1 call me and instruct me how
Technician: Richard, Technician replied 5 months ago

You need to accept the request for me to call

Ask Your Own Printers Question
Customer reply replied 5 months ago
its gonna cost me a fee i dont have and im soory to have wte ur time
Technician: Richard, Technician replied 5 months ago

of course, no problem and all the best

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I want to scan on my brothers printer. What do I need to do
I want to scan on my brothers printer. What do I need to do to begin this process … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
73 satisfied customers
My printer is not printing. Wirelessly. Is been a while
hi my printer is not printing JA: How are you connecting to your printer: wirelessly or by USB? Customer: wirelessly JA: When did you last update the printer driver software? Customer: is been a while… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have an Epson XP-446. Until a few days ago, it printed
I have an Epson XP-446. Until a few days ago, it printed just fine from my IPad Pro. Now, although I have set up the WiFi on the printer again, it does not print from my IPad Pro. It does print from m… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Need to install my canon printer mx310 AVHT43089 MODEL to my
need to install my canon printer mx310 AVHT43089 MODEL to my new HP COMPUTOR … read more
Mike Taylor
Mike Taylor
44 satisfied customers
I do not know how to print/address standard envelopes on my
I do not know how to print/address standard envelopes on my MFCJ430W printer … read more
Harry
Harry
2,217 satisfied customers
Im trying to print some photos. I got them all scanned and
Im trying to print some photos. I got them all scanned and in a file, but I cant figure out how to print them. … read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
91 satisfied customers
Its a brother Mfc printer with scanner cant get it to scan.
its a brother Mfc printer with scanner cant get it to scan … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My printer was out of action for a while so i reinstalled
my printer was out of action for a while so i reinstalled it, but now it wont print. it keeps coming up error state … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,180 satisfied customers
I have a brother printer scanner & fax machine, model
I have a brother printer scanner & fax machine, model MFC-J430W … read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
94 satisfied customers
Although I changed the ink cartridges, my printer only
Although I changed the ink cartridges, my printer only prints very lightly in black only. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My printer stopped talking to my PC an error is coming up
my printer stopped talking to my PC an error is coming up that it cant find the document … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
My Brother J87ODW printer is printing 2-sided even though
my Brother J87ODW printer is printing 2-sided even though under settings, it says 2- sided printing is off. … read more
Cody
Cody
Computer Science
2,523 satisfied customers
I cannot scan. I get a tw007 message and brother has given
I cannot scan. I get a tw007 message and brother has given me several things to do to repair and its not working. I do have 3 wireless routers throughout this home b/c its a concrete wall and floor ho… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
73 satisfied customers
I am using my Brother MFC-5890CN with a new windows 10 pc
i am using my Brother MFC-5890CN with a new windows 10 pc and the scanner will not work in scan to file. it just gives the message on screen "connecting to pc" but nothing happens. i have checked the … read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
Hi I have a Brother MFC-6490cw and it is printing fine and
Hi I have a Brother MFC-6490cw and it is printing fine and was scanning fine until I tried using it this morning. It still prints but when I try to scan something it says Scanning Error. Not sure what… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
URGENT Deadline to meet! - I am using a back-up PC whilst my
URGENT Deadline to meet! - I am using a back-up PC whilst my main PC is being repaired. I have a wireless LAN printer (Brother MFCJ430W) which prints fine when I send print jobs to it. However, the sc… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I have a wireless printer that only prints from my wireless
I have a wireless printer that only prints from my wireless laptop computer and not my desktop(wired) or my other wireless laptop. I solved it once when I made changes to either my router or DSL modem… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
296 satisfied customers
I just bought a new Lenovo computor and i cant get my Brother
I just bought a new Lenovo computor and i cant get my Brother MFC-8640D printer to work. The machine will find the printer but cant seem to find a driver.… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
1,045 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x