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I have a Brother MFC-J480DW. By mistake, I inserted the
I have a Brother MFC-J480DW. By mistake, I inserted the wrong cartridge from my other brother printer, a BLC103. Now I can't get it out. Can you give me some help? Do I have to throw out the printer f… read more
Harry
Harry
177 satisfied customers
I have a Brother Printer- MFC-J87ODW. My display repots a
I have a Brother Printer- MFC-J87ODW. My display repots a paper jam, which I absolutely do not. I have followed the directions several times and find no stuck paper. I use only 65lb. cardstock. Is the… read more
Ameen Khan
Ameen Khan
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Cannot get my computer to add my new Brother MFC-J480DW to
Cannot get my computer to add my new Brother MFC-J480DW to the list of available printers … read more
Shefin
Shefin
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I have a Brother MFC-J480DW printer, the paper continues to
I have a Brother MFC-J480DW printer, the paper continues to feed under the paper tray … read more
John Castle
John Castle
BSC in Computing Network Management and Design
990 satisfied customers
I have a brother LC75/LC71 Series Printer. I jammed some
John, I have a brother LC75/LC71 Series Printer. I jammed some label paper in it and iit got stuck on the rollers. I opened the back and finally was able to pull it out in parts. I also opened the fro… read more
Joel Kalman
Joel Kalman
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I changed my fuser unit in brother mfc 9325CW and now I have
I changed my fuser unit in brother mfc 9325CW and now I have a paper jam error with no paper jam … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
3,420 satisfied customers
Brother mfc-j480dw unable to clean 50 error message...there
brother mfc-j480dw unable to clean 50 error message...there is no paper jam, have repeatedly blown out printer with canned air put in new black cartridge which seemed to be having some print head prob… read more
Nathan
Nathan
Bachelors of Science
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I have Brother MFC7840W. Comes up document jam and scanner
Hi. I have Brother MFC7840W. Comes up document jam and scanner jam. No documents in the machine. Last thing I did was to put through 2 pages in feeder to be scanned. They were not perfectly straight b… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
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I have a MFC-J875DW printer. I keep getting an error message
I have a MFC-J875DW printer. I keep getting an error message that their is a paper jam. I have gone through the paper jam protocol several times and checked the printer from every angle. There is no p… read more
Dustin
Dustin
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I have a Brother MFC 7860DW and I am trying to make a copy
I have a Brother MFC 7860DW and I am trying to make a copy front and back and my printer keeps saying Jam Duplex remove jam paper from back of printer. No paper is stuck.… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I HAVE A BROTHER MFC 4800 MODEL AND JUST REPLACED THE DRUM
HELLO THERE...........I HAVE A BROTHER MFC 4800 MODEL AND JUST REPLACED THE DRUM AS PER YOUR INSTRUCTIONS AND IT WAS PRINTING, BUT THE PAPER JAMMED-I PULLED IT OUT AND INSERTED NEW PAPER, BUT IT HAS S… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
My Brother MFC 9560CDW is paper jammed and I can't find the
My Brother MFC 9560CDW is paper jammed and I can't find the jam. I've removed print cartridges and drum, to no avail. Suggestions? Can you give me name of nearest Brother printer repair to zip 78249 S… read more
Md. Sadique
Md. Sadique
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Diploma in applied electronics
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Hi. My Brother MFC-9840CDW keeps jamming in Duplex Mode, giving
Hi. My Brother MFC-9840CDW keeps jamming in Duplex Mode, giving me a Jam Duplex error. I have gone through the proposed solution on the Brother sight with no success (basically removing the sheet of s… read more
networkwiz
networkwiz
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Master's Degree
414 satisfied customers
Ever since I printed some photos on photo paper, my Brother
Ever since I printed some photos on photo paper, my Brother MFC-J410W always has a paper jam message when I try to print plain paper. I clear the paper out, but nothing is really jammed - it just stop… read more
Handy--Andy
Handy--Andy
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my brother mfc 8860 dn shows document jam but there is no jam.
my brother mfc 8860 dn shows document jam but there is no jam. How do I get rid of this message… read more
Handy--Andy
Handy--Andy
Technical
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957 satisfied customers
I have a Brother MFC-425cn. Ive checked and replaced the ink
I have a Brother MFC-425cn. I've checked and replaced the ink cartridges, but it's still flashing a message at me that there is no cartridge, and refusing to do anything. Is there any way I can overri… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Brother MFC-8860DN. Removed a paper jam from the document
Brother MFC-8860DN. Removed a paper jam from the document feed by pulling it through in the direction it feeds, (it picked up two sheets and stopped feeding saying "paper is to long". Now machine is s… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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THe All in One MFC 6490cw had a paper jam. I pulled the paper
THe All in One MFC 6490cw had a paper jam. I pulled the paper jam out from the front. Opened and closed the back, but still get a message "Unable to print 70" THe machine will not turn off unless we u… read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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