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Printer was working fine until I ran out of black ink. I
Printer was working fine until I ran out of black ink. I changed Hp cartridge and now printer acts like it is printing but pages are bare. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
My hp7520 won't print from the computer. Ink levels are ok.
My hp7520 won't print from the computer. Ink levels are ok. Cleaned the cartridges. Ran alignment and print quality diagnostic. Those printed. But, if I send something from the computer to the printer… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I have an HP Photosmart Premium C310a printer. I just
I have an HP Photosmart Premium C310a printer. I just installed new ink cartridges but I now can't get any pages printed. I tried to do an alignment several times and each time I get alignment failed.… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
It will not print. Pages are blank. HP Photosmart c309(a)
It will not print. Pages are blank. JA: What's the make/model number of your printer? How old is it? Customer: HP Photosmart c309(a) JA: What kind of computer are you printing from (Mac or PC)? What O… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
Lately my printer has been printing pictures too dark and I
Lately my printer has been printing pictures too dark and I know the picture is perfect. Ideas?… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
The printer is not printing documents. It sounds like it is
The printer is not printing documents. It sounds like it is printing, however, the pages come out blank. I replaced the ink cartridges with new ones, but still blank.… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
Photosmart 3300 printer, installed all new cartridges, only
Photosmart 3300 printer, installed all new cartridges, only yellow prints. Printer has been idle for about a year. Is there any maintenance that I can do here at home?… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I installed a new ink cartridge into my HP Photosmart C4635
I installed a new ink cartridge into my HP Photosmart C4635 but it will not print an alignment page, waiting to hear something further from ron… read more
Robert M.
Robert M.
Bachelor's Degree
3,577 satisfied customers
I am trying to print on my HP 4500 and it wont print. I get
I am trying to print on my HP 4500 and it won't print. I get the message clean ink stains from printer, but I don't know what to do.… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
HP photosmart model B209 sometimes prints every other line
HP photosmart model B209 sometimes prints every other line very light, sometimes whole page is unreadable sometimes prints perfectly… read more
networkwiz
networkwiz
System Engineer
Master's Degree
414 satisfied customers
had a paper jam on my hppsc 1350 all-in-one - cleared paper
had a paper jam on my hppsc 1350 all-in-one - cleared paper jam and now the "check print cartridge" light is blinking and I can't clear it. I have removed and re-seated both cartridges. I have unplugg… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
My HP Photosmart Premium Printer wont work. I get "General
My HP Photosmart Premium Printer won't work. I get "General Printer Error" and 0x61011beb refer to printer documentation. The documentation does not help me with this problem. My printer sounded funny… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
I have an HP Photosmart 8250 printer. No problems up until
I have an HP Photosmart 8250 printer. No problems up until now. I started getting horizontal lines/streaks, weird colors when printing photos. I've cleaned the printheads at least 8 times and aligned … read more
Handy--Andy
Handy--Andy
Technical
HND Computer Studies
957 satisfied customers
I have a MP 630 printer which had a paper jam which I removed
I have a MP 630 printer which had a paper jam which I removed quite easily. However the Auto printhead alignment printout shows all the blocks out of line vertically and manual alignment is the same. … read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
I have a HP Photosmart Premium all in one C309a printer that
I have a HP Photosmart Premium all in one C309a printer that was printing fine... Now it will NOT print the entire page. The top portion of the document is missing and the rest of it prints real close… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
Hi 3310 printer has ink / prints in only green & yellow /
Hi 3310 printer has ink / prints in only green & yellow / alignment fails repeatedly even after cleaning printhead and removing and cleaning all cartridges ( HP brand). Correct paper is loaded. Is thi… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a Photosmart 8250 (8200 searies) Printer. I tried
I have a Photosmart 8250 (8200 searies) Printer. I tried to download my CD for the printer installation into my new laptop. This computer would not allow it because the computer is Vista. Can I get a … read more
Namzyanzy
Namzyanzy
Bachelor's Degree
368 satisfied customers
My printer (3310 All-in-One) will not print in black even
My printer (3310 All-in-One) will not print in black even though I have a fairly new cartridge. I tried to align the printer and it failed. I have tried to clean the printheads and that seemed to work… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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