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I had a very bad paper jam. I toop the inside door off so I…

Customer Question
I had a very...

I had a very bad paper jam. I toop the inside door off so I could get paper out. There was small paper stuck every where. I lifted roller our and was digging little papers and the white piece under roll came off. How do I put it back?

Technician's Assistant: What's the brand and model of your printer?

PH ENVY 4502

Technician's Assistant: How long has this been going on with your printer?

Just today when I had paper jam. I really had ti pick little pieces our with neddle and tweezers

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Have no idea. I have had pinter maybe three years

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Just how to put the parts back in printer

Submitted: 27 days ago.Category: Printers
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Answered in 2 hours by:
3/29/2018
Technician: Harry, Engineer replied 27 days ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 1,714
Experience: IT at Justanswer
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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,081
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Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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