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Cannot print. HP6978. After we replaced replacement
cannot print JA: What's the brand and model of your printer? Customer: HP6978 JA: How long has this been going on with your printer? Customer: after we replaced replacement cartridges todaY JA: When d… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
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I am having trouble getting my printer to work. It's a HP
I am having trouble getting my printer to work. It's a HP OfficeJet 4650 and the display keeps saying something about an instant ink program and I do not want to be enrolled in the instant ink program… read more
Michelle
Michelle
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Bachelor's Degree
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I have an HP Envy 4500 printer. When I send a document to
I have an HP Envy 4500 printer. When I send a document to print it will not print because the cartridge cannot be used until the printer is enrolled in the HP instant ink. … read more
Sheri
Sheri
Bachelor's Degree
749 satisfied customers
I have an HP envy 7640. I recently purchased ink (black and
I have an HP envy 7640. I recently purchased ink (black and tri color ) but it won't print andit says to contact hpinstanink.com … read more
Shefin
Shefin
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I need to connect my printer to my computer. model printer
i need to connect my printer to my computer. model printer is hp 6978. can you send me a link to download the driver? my email is cclatouche @yahoo.ca. … read more
Josh
Josh
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I can not print, scan or copy with my 6255 printer message
I can not print, scan or copy with my 6255 printer message on screen "cartridge cannot be used until printer is enrolled in HP instant ink" How do I bypass or over ride this so my printer will work? … read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
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It will in print because the message says cartridge cannot
It will in print because the message says cartridge cannot be used until printer is enrolled in HP instant Ink … read more
Mike Taylor
Mike Taylor
44 satisfied customers
Printer says cartridge cannot be used until printer is
printer says cartridge cannot be used until printer is enrolled in instant ink. Iam enrolled and until yesterday was printing from this cartridge … read more
Steve Asher
Steve Asher
AAS Network Infrastructure
177 satisfied customers
A few months ago I decided to take myself off of the
A few months ago I decided to take myself off of the cartridge replacement system. I hadn't been receiving them, but HAD been charged. HP sent me some cartridges to replace those I should have receive… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have a HP Office jet Pro K 550. I worked great since I
I have a HP Office jet Pro K 550. I worked great since I bought it. Now the color has changed and I am getting a lot of purple when I print picture on the computer. The three color cartridges cyan, ma… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I dis enrolled from HP instant ink because I ran out of ink
I dis enrolled from HP instant ink because I ran out of ink prior to receiving shipment. Now I cannot print because I dis enrolled. Extorsion, don't you think? … read more
Josh
Josh
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Associate Degree
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I was enrolled in HP instant ink. I dropped it because of
I was enrolled in HP instant ink. I dropped it because of the cost. Now my printer won't operate using the cartridges that I have. I PAID for those cartridges. What can I do to make my printer work. … read more
Harry
Harry
2,219 satisfied customers
My printer is printing documents that are too faint to read.
my printer is printing documents that are too faint to read. I've replaced all cartridges to no avail. Had the same problem 2 months ago and received a refurbished printer to replace previous printer.… read more
David L.
David L.
Bachelor's Degree
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I am enrolled in HP Instant Ink. I was away about 10 days
I am enrolled in HP Instant Ink. I was away about 10 days from printing. Now, when I try to print I get the "Cartridge cannot be used until printer is enrolled I'n HP Instant Ink. I have been enrolled… read more
Harry
Harry
2,219 satisfied customers
I have signed up for instant ink; but have a set of spare
I have signed up for instant ink; but have a set of spare cartridges. I have started to use the spare and am told that they are inserted incorrectly. Do I need to trash them and use the "instant ink" … read more
Kris R
Kris R
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It won't print. My cheapskate husband bought recycled
It won't print. My cheapskate husband bought recycled cartridges which of course did not work past about 70 pages of printing; The printer is Office Jet Pro 8610, and error message says defective cart… read more
Nathan
Nathan
Engineer
32,203 satisfied customers
MY printer is fine but i am paying for inks and not
MY printer is fine but i am paying for inks and not receiving them..help … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
74 satisfied customers
We bought a HP Office Jet Pro 6830 4 months ago, and also
We bought a HP Office Jet Pro 6830 4 months ago, and also bought a program to buy ink replacement. I don't know what has become of that plan--we are due to replace ink and I wonder if you have any ide… read more
Sudipto
Sudipto
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High School or GED
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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