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Changed ink cart and now it will not print. Office jet pro…

Customer Question
Changed ink cart and...

Changed ink cart and now it will not print

Technician's Assistant: What's the model of your printer?

Office jet pro 6968

Technician's Assistant: Are you getting any error messages? Are you able to open the lid that covers the cartridges on your printer?

No error message and yes I can open

Submitted: 4 months ago.Category: Printers
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Answered in 8 minutes by:
3/28/2018
Technician: Nathan, Engineer replied 4 months ago
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 31,334
Experience: Computer networking/repair. 12+ years experience.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Is it going through the motions but outputting a blank page?

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Technician: Nathan, Engineer replied 4 months ago

Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
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