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My printer suddenly stop allowing me to print. Hp officejet…

Hi... my printer suddenly...

Hi... my printer suddenly stop allowing me to print

Technician's Assistant: What's the brand and model of your printer?

Hp officejet 4650

Technician's Assistant: How long has this been going on with your OfficeJet?

Since yesterday.... never had a problem befor

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I'm very slow on computers.... really I don't know much about them...

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No... thank you

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Answered in 5 minutes by:
3/28/2018
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,460
Experience: 10+ years work experience.
Verified

Hello,

My name is***** will be the person helping you today.

May I ask how the printer is connected to your system? (usb, wifi, network, etc)

Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,460
Experience: 10+ years work experience.
Verified
Jason Jones and 87 other Printers Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
wifi
Customer reply replied 4 months ago
are u there

Thank you. Let's begin the remote help session now.

You must run the application below on a computer. It will not work on any phone or tablet.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 57
- And then click the circle button to start the remote application.
After the file finishes downloading, please open the file and run it.

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Hello,

Thank you for your time and patience today.

In the future, if you need any help with anything in the categories below, please let me know.

On this website, I am an expert in each of the following categories listed below:
- Computer
- Networking
- Mac
- Printer
- Cell Phones
- E-Readers
- Android Devices
- Laptop
- Computer Hardware
- Software
- Email
- Microsoft Office
- Smartphones
- Office Equipment
- Programming
- Consumer Electronics

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with -For ***** ***** Only!-

My Profile Page:

http://JasonFixedit.com

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Customer reply replied 4 months ago
its still not printing after Jason did a system restore...

Are you still having problems after the restore? If so, please let me know on this page.

Ask Your Own Printers Question

Oh, I see that you sent a message a few milliseconds before I sent mine.

May I remotely connect again to your computer?

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Jason Jones
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,460
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Experience: 10+ years work experience.

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