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It blurs lines on the page--not hte whole page, but certain…

Customer Question
It blurs lines on...

It blurs lines on the page--not hte whole page, but certain areas horizontally.

Technician's Assistant: What's the brand and model of your printer?

Checking

Technician's Assistant: How long has this been going on with your printer?

Epson 31658C WF-4630

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I don't know. Not recently.

Submitted: 3 months ago.Category: Printers
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Answered in 21 minutes by:
3/28/2018
Technician: jeffreybongers, Engineer replied 3 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 955
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello, my name is***** will be assisting you today. Lets get started!

So to clarify have you tried updating the drivers and firmware of the WF-4630 printer?

Kind regards,

Jeffrey

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Technician: jeffreybongers, Engineer replied 3 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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Category: Printers
Satisfied Customers: 955
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Experience: Many years repairing and troubleshooting printers and photocopiers.

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