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I hva e changed to NBN and now cant get my printer to

Customer Question
Hi, I hva e...

Hi, I hva e changed to NBN and now cant get my printer to respond via wifi. Do I need to enter the change in communication details to fix this and if so how do I do it?

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wirelessly

Technician's Assistant: When did you last update the printer driver software?

I cant remember ? !!

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No thankyou

Submitted: 3 months ago.Category: Printers
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Answered in 5 hours by:
3/28/2018
Technician: jeffreybongers, Engineer replied 3 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 948
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified
Hello, my name is***** will be assisting you today. Lets get started! I'm so sorry for the extended wait time. Do you still need assistance with your issue? Kind regards,Jeffrey
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Technician: jeffreybongers, Engineer replied 3 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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Category: Printers
Satisfied Customers: 948
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Experience: Many years repairing and troubleshooting printers and photocopiers.

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