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My hp printer shows black as empty but it is the second

Customer Question
My hp printer shows...

My hp printer shows black as empty but it is the second brand new one

Technician's Assistant: What HP model do you have?

Photosmart 7520

Technician's Assistant: How long has this been going on with your HP printer?

Not long, just since I recently replaced the cartridges.

Submitted: 3 months ago.Category: Printers
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Answered in 1 hour by:
3/28/2018
Technician: Harry, Engineer replied 3 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,609
Experience: IT at Justanswer
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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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