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Need pin to sign in. HP officejet pro 8470. Brand new. a few…

Customer Question
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Technician's Assistant: What's the brand and model of your printer?

HP officejet pro 8470

Technician's Assistant: How long has this been going on with your OfficeJet?

Brand new. a few days.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Weeks ago

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Some conection issues

Submitted: 5 months ago.Category: Printers
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Answered in 8 hours by:
3/28/2018
Technician: Harry, Engineer replied 5 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,906
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 5 months ago
I fixed my printer myself prior to your response. Please refund $5 and $18 charges to my credit card. Please advise. Thank you.
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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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