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Model MFC J885 DW. How to reduce size of paper I am trying…

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Model MFC J885 DW...

Model MFC J885 DW. How to reduce size of paper I am trying to make a copy of??

Technician's Assistant: What WD model do you have?

Have to look - hold on.

Technician's Assistant: How long has this been going on with your WD printer?

I am just trying it today for the first time. Just want to reduce the size of a picture. Will put picture in the top to make a copy, then want to reduce the size.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I am NOT printing from a computer or other device, this is just a free standing copy not anything to do with a computer. Put a piece of paper into the top to make a copy, then press some button to print it but reducing the size.

Submitted: 4 months ago.Category: Printers
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Answered in 4 hours by:
3/27/2018
Technician: jeffreybongers, Engineer replied 4 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 1,044
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Do you still need assistance with your issue?

Kind regards,

Jeffrey

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Technician: jeffreybongers, Engineer replied 4 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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