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My printer will not an excel spread sheet received as email.

Customer Question
My printer will not...

My printer will not an excel spread sheet received as email. The printer shows a No 8 error. Also a note said that 93 items in printer. Can you advise

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Hi Pearl. It seems ok as I was able to print a photo emailed to me.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Apparently not. I keep receiving mails

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No thanks

Submitted: 5 months ago.Category: Printers
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Answered in 5 minutes by:
3/27/2018
Technician: Viet - Printer Tech, Printer Technician replied 5 months ago
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 41,577
Experience: Troubleshoot printers, scanners, etc.
Verified

Hi,
I'm sorry about the issue. Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please reply at the box below. Thank you,

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Technician: Viet - Printer Tech, Printer Technician replied 5 months ago

What's the model of your printer?

What's the make / model of your computer?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
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