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Can't get my new mfp m281fdw printer added to my windows 10…

Customer Question
Can't get my new...

Can't get my new mfp m281fdw printer added to my windows 10 pc

Technician's Assistant: What kind of computer or device are you printing from?

Hp envy pc

Technician's Assistant: How long has this been going on with your M281FDW?

New printer....never used except by older pc today

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Automatic updates set on pc

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I don't think so

Submitted: 3 months ago.Category: Printers
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Customer reply replied 3 months ago
hello? is anybody out there?
Answered in 1 hour by:
3/27/2018
Technician: Aaron B, Computer Support Specialist replied 3 months ago
Aaron B
Aaron B, Computer Support Specialist
Category: Printers
Satisfied Customers: 548
Experience: Thirteen years of experience providing computer support for fortune 500 companies and government.
Verified

Hello,

My name is ***** ***** I can assist you. I can either provide remote connection support or via this chat. Please let me know how you would like me to proceed.

Thanks,

Aaron

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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