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Need help getting printer to connect to laptop. Wirelessly.

Customer Question
Need help getting printer...

Need help getting printer to connect to laptop

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wirelessly

Technician's Assistant: When did you last update the printer driver software?

Its a new printer

Submitted: 3 months ago.Category: Printers
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Answered in 5 minutes by:
3/26/2018
Technician: Jason Jones, Technician replied 3 months ago
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,200
Experience: 10+ years work experience.
Verified

Hello,

My name is***** will be the person helping you today.

Is the printer already connected to your wireless network or do you need help with that, first?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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