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We have received a 'Printer has stopped unexpectedly due to
We have received a 'Printer has stopped unexpectedly due to error 255.' This has happened printing from email as well as a Pages document. We have unplugged and then plugged the printer back in. Thank… read more
David L
David L
Bachelor's Degree
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I believe that my computers are covered under Geek Squad
I believe that my computers are covered under Geek Squad 24/7 plan. How can we verify? Then I have a problem with my HP 6520 printer. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
My printer is all correctly connected to my network and
my printer is all correctly connected to my network and wirelessly to my laptop. however, it will not print any type of document. it just stays in the que i ran a printer diagnostics and it printed al… read more
Viet - Computer Tech
Viet - Computer Tech
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Bachelor's Degree
22,778 satisfied customers
When i try to print it says cgpdftoraster quit unexpectely,
when i try to print it says cgpdftoraster quit unexpectely … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
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My HP Photosmart Premium C309g won't print anything from my
My HP Photosmart Premium C309g won't print anything from my computer. … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
I HAVE HP 8500A Plus Office Jet Pro. It worked Saturday to
I HAVE HP 8500A Plus Office Jet Pro. It worked Saturday to print & make copies. Sunday, when I asked for print, it said Paper Jam. We have looked at all the pointed places, no paper is jammed. How do … read more
Josh
Josh
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Associate Degree
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Printer first failed to print a document from the wireless
Printer first failed to print a document from the wireless network even with repeated attempts. I shut it off and unplugged it. Now it refuses to restart. All dark. … read more
technicalcat
technicalcat
Computer Science
1,625 satisfied customers
Using Windows 10. Brother HL-5370DW will not print word
Using Windows 10. Brother HL-5370DW will not print word documents but will print same document OK as pdf. Red error light on printer is as far as it goes. John… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My Brother MFC-8860DN was worked fine for years, but a week
My Brother MFC-8860DN was worked fine for years, but a week ago it stopped printing on the back of pages when set to do double-sided printing. The paper is drawn back in, but nothing is printed on the… read more
dennish1274
dennish1274
I.T. Administrator
Vocational, Technical or Trade Scho
43 satisfied customers
We have all HP printers in our office with network capabilities,
We have all HP printers in our office with network capabilities, HP Laserjet P4014N. We recenlty purchased a new one (same model number). Since then our older one (purchased a year ago) prints multipl… read more
Nathan
Nathan
Bachelors of Science
1,519 satisfied customers
have PHOTO R300 PRINTER...WILL NOT PRINT BUT LEAVES MESSAGE...PROCESS
have PHOTO R300 PRINTER...WILL NOT PRINT BUT LEAVES MESSAGE...PROCESS PRINTJOBMGR STOPPED UNEXPECTEDLY WITH STATUS 255....?????… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Our small office has a Canon ImageClass MF8450c -- its about
Our small office has a Canon ImageClass MF8450c -- it's about 7 months old. The issue is related to printing from PDF and making copies from an original. In both instances, the finished copies are lig… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a HP Photosmart C4700 series machine. The function
I have a HP Photosmart C4700 series machine. The function to scan documents by selecting the option to scan from the printer's touchscreen menu no longer works. When I try to scan, it ultimately produ… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
My conputer cannot find the devise dirver for my Hp. It will
My computer cannot find the devise dirver for my Hp. It will not print and my HP Office Jet Pro 8500 A909g Series icon shows printer offline… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
i gave my mother my HP Deskjet 5850 to use with her eMac.
i gave my mother my HP Deskjet 5850 to use with her eMac. She is connected to it directly no wireless. It was working well until she got a message about the printer having been in ink reserve mode and… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
Hi - I have selected the right printer, I have it plugged in.
Hi - I have selected the right printer, I have it plugged in. When I try to print a document, I get a message saying that "the process hpip stopped unexpectedly with status 1". What do I need to do to… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
My HP Printer C7280 will not print documents in queue. When
My HP Printer C7280 will not print documents in queue. When I look under "My Computer", "printers" it says the printer is offline. How do I get it back online?… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,410 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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