Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I am unable to connect my MG7160 printer to my the NBN

Customer Question
I am unable to...

I am unable to connect my MG7160 printer to my the NBN modem

Technician's Assistant: How are you connecting to your MG7160: wirelessly or by USB?

Wireless

Technician's Assistant: When did you last update the printer driver software?

Never updated it

Submitted: 3 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 5 minutes by:
3/26/2018
Technician: Viet - Printer Tech, Printer Technician replied 3 months ago
Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 40,829
Experience: Troubleshoot printers, scanners, etc.
Verified

Hi,
I'm sorry about the issue. Is there any error or message?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please reply at the box below. Thank you,

Ask Your Own Printers Question
Technician: Viet - Printer Tech, Printer Technician replied 3 months ago

What's the make / model of your computer?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have just connected a new NBN modem and have wireless
Hello I have just connected a new NBN modem and have wireless access but my printer cannot see it now. perhaps i could speak to one of your technicians please … read more
Viet - Printer Tech
Viet - Printer Tech
Printer Technician
40,829 satisfied customers
My printer is not connecting since the NBN was connected
my printer is not connecting since the NBN was connected this am! … read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
59 satisfied customers
Which inkjet printers will allow slide shows to be made? I
Which inkjet printers will allow slide shows to be made ? … read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
919 satisfied customers
I initially had printer working wirelessly but since going
Hi, I initially had printer working wirelessly but since going on the NBN (Aust) and going with a different ISP with new password *****'m unable to connect. The wireless icon keeps flashing.I've unins… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Since connecting to nbn I cannot get my printer to print
since connecting to nbn I cannot get my printer to print from my computer … read more
Viet - Printer Tech
Viet - Printer Tech
Printer Technician
40,829 satisfied customers
I changed over to nbn and have been told that is the reason
I changed over to nbn and have been told that is the reason my printer is no longer working … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have a Brother DCP-J525W printer. Have just been connected
I have a Brother DCP-J525W printer. Have just been connected to the NBN and this has knocked out my wifi connection to the printer. My provider is Westnet iinet and they have supplied me with a router… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
My LBP7200Cdn printer is no longer recognised by my NBN
My LBP7200Cdn printer is no longer recognised by my NBN Modem … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Recently connected to NBN, and don't know how to reconnect
Hi. Recently connected to NBN, and don't know how to reconnect printer. Can you pls help? … read more
Viet - Printer Tech
Viet - Printer Tech
Printer Technician
40,829 satisfied customers
We have just changed to NBN and our printer which is an
We have just changed to NBN and our printer which is an EpsonET-2550 is not connecting. so I am trying to do setup again, it asks for a password ***** I am not sure what it is. Where do I find the pas… read more
Viet - Printer Tech
Viet - Printer Tech
Printer Technician
40,829 satisfied customers
I, I have a 2135W printer and have just been connected to
I have a 2135W printer and have just been connected to NBN. I am with IiNet and NBN uses the new IiNet modem. Since being connected my printer does not talk to the computer and IiNet cannot fix it. They checked that there is nothing wrong with the printer … read more
Viet - Printer Tech
Viet - Printer Tech
Printer Technician
40,829 satisfied customers
I have an XP-860 That I want to connect. Also an HP AiO
I have an XP-860 That I want to connect. Also an HP AiO printer which is currently offline despite many atrtempts to rectify this. I have a new NBN Modem and have both printers connected to it via eth… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have just gone on to the NBN and have a new modem and the
I have just gone on to the NBN and have a new modem and the printer will not print wireless I have followed the direction and connected to the WPS on the WLAN access on the modem the report said it wa… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have an Epson Workforce 633 and have just had NBN
I have an Epson Workforce 633 and have just had NBN installed. Have been advised by Telstra to check and see if my printer/fax is NBN compatible? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Just enquiring I have an Epsom XP410 printer can I use it
Just enquiring I have an Epsom XP410 printer can I use it with the IPad also we have just installed the NBN modem thanks … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Just had Telstra out to change modem ready put can not get
Just had Telstra out to change modem ready for nbn put can not get printer to work says its off line. Has put in new network on computer but still off line. How do I fun it. Its a brother printer DCP … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,124 satisfied customers
Canon MP560 wireless is there an adjustment that needs to
Canon MP560 wireless is there an adjustment that needs to be made to the printer to enable connection to NBN. we have programmed the password to the printer. All other devices are working OK on NBN Pr… read more
Viet - Printer Tech
Viet - Printer Tech
Printer Technician
40,829 satisfied customers
I have an Epson Workforce 840 printer/fax/scanner/copier purchased
I have an Epson Workforce 840 printer/fax/scanner/copier purchased in June 2011. The fax phone line is on a copper wire connection with Telstra. As I am wanting to upgrade to the National Broadband Ne… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x