Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Hp Photosmart 5520 seeems plugged in and the powerstrip into…

Customer Question
Hp Photosmart 5520 seeems...

Hp Photosmart 5520 seeems plugged in and the powerstrip into which it is plugged into twice is on but the printer does not turn on. Why?

Technician's Assistant: What's the brand and model of your printer?

Hp Phototosmart 5520

Technician's Assistant: How long has this been going on with your HP printer?

It seems plugged in twice yet will not turn on.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Today

Submitted: 5 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 21 minutes by:
3/25/2018
Technician: Harry, Engineer replied 5 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,906
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Just replaced cartridges on photosmart 5520 when doing
just replaced cartridges on photosmart 5520 when doing normal tests printer will not recognise alignment page when doing test check.eddie. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
I put a new black ink cartridge in it, and it says that one
I put a new black ink cartridge in it, and it says that one or more of the cartridges are damaged. I cant afford the colors yet. What can I do to use the printer? … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
613 satisfied customers
Printer runs as though printing but nothing is printed I
printer runs as though printing but nothing is printed I have changed cartridges 3 times thinking it was the ink. it does not copy either … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I have an HP Photosmart 5520 and it wont\\\ It won't print.
Just a few minutes ago. At first it said it was offline. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
Hp photosmart 5520 not coping. have ink but paper comes out
hp photosmart 5520 not coping. have ink but paper comes out blanck … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
613 satisfied customers
Using an HP Photosmart 5520. It hardly prints black. Colors
Using an HP Photosmart 5520. It hardly prints black. Colors are fine. Wait a second, I need to finish that first message -- 1. I have replaced the black cartridge twice … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
613 satisfied customers
The Print Quality Diagnostic page printed beautifully. I
Hello! The Print Quality Diagnostic page printed beautifully. I tried to copy a black and white form but nothing printed. HP Photosmart 5520. MacOX Sierra. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am attempting to set up my HP Photosmart 5520 which I have
I am attempting to set up my HP Photosmart 5520 which I have just unpacked. I have turned it on and followed instructions to insert ink cartridges supplied. Don't know what todo next. … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
827 satisfied customers
Print quality diagnostic shows no color under black (other
print quality diagnostic shows no color under black (other colors are there). It does not print any file. What do I do? … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
Have just replaced my black ink cartridge to my photosmart
Have just replaced my black ink cartridge to my photosmart 5520 & it won't print have cleaned heads realigned heads changed cartridges what do I do now? … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I have an HP Photosmart 5520 printer. I can only print using
I have an HP Photosmart 5520 printer. I can only print using HP ePrint (printer option) under my Devices & Printers heading under my Command Center on my computer. Something has changed, because the w… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I have a Photosmart C309a. It keeps telling me that I am out
I have a Photosmart C309a. It keeps telling me that I am out of paper and to fill main tray. This just started happening It did print 5 of 6 pages and when there was still paper in tray it came up wit… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
I have a new apple computer with no disc drive. I need to
I have a new apple computer with no disc drive. I need to connect my hp photosmart 5520 to my computer so that I can scan to my computer.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
After "fixing" the carriage jam, my HP 5520 will not return to the "home&qu
After "fixing" the carriage jam, my HP 5520 will not return to the "home" setting and will not print. I fixed the carriage jam by turning the printer off, finding that the carriage would not move, the… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
70 satisfied customers
how do I scan a multi page document into 1 file as a multi
how do I scan a multi page document into 1 file as a multi page document . Using a HP 5520 allinone… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My 3100 All in One HP Photosmart Premium printer is offline
My 3100 All in One HP Photosmart Premium printer is offline all the time. I can't seem to reconnect it. Can you help… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I have a HP Photosmart C4180 All in One printer. It is connected
I have a HP Photosmart C4180 All in One printer. It is connected to my Apple desktop using OS 10.4.11 software. It has been working fine, but now I can not get it to power up. The strip it is plugged … read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
I have an HP psc 2210 all-in-one and it is plugged in- however
I have an HP psc 2210 all-in-one and it is plugged in- however when you turn on the power button it goes through initializing then seconds later it shuts down completely like someone just unplugged it… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x