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We have a pixma 3620 (I think) and there was a paper jam. we
we have a pixma 3620 (I think) and there was a paper jam. we think there are bits of paper stuck in the roller...now when we print there are white lines.... … read more
Harry
Harry
Engineer
2,914 satisfied customers
If paper is inclined while loaded while loaded, remove and
If paper is inclined while loaded while loaded, remove and reload. I am getting this message on my epson wf 3620. i have been working with it for hours, today and yesterday and am at my wits end. can … read more
Pete
Pete
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Bachelor's Degree
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I get a message on my Epson WF-3620 "Place passer cassette
I get a message on my Epson WF-3620 "Place passer cassette in correctly" … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I CHANGED THE INK ON MY CANON ABOUT A MONTH AGO AND ABOUT A
I CHANGED THE INK ON MY CANON ABOUT A MONTH AGO AND ABOUT A WEEK LATER THE PAPER JAMS AGAINST THE ROLLER AND WON'T GO IN THE PRINTER. SOMETIMES I CAN GET ONE PAGE TO PRINT BUT THEN NOT AGAIN FOR DAYS.… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
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I tried your cardstock advice for a jam on my Canon MF 6540,
I tried your cardstock advice for a jam on my Canon MF 6540, no luck. Any other suggestions would be greatly appreciated… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
137 satisfied customers
My Canon Pixma MP240 does not print as it was jammed and I
My Canon Pixma MP240 does not print as it was jammed and I pulled the papers out of the feed when the jam occurred. Hence, it won't print and keeps flashing E and 3; meanwhile the paper is in and shou… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
3,420 satisfied customers
How to repair Canon PIXMA MX 870 that ceased to work suddenly?.
How to repair Canon PIXMA MX 870 that ceased to work suddenly?. It show orange Alarm lump/light but display is black - do not show any error code. I called CANON tech support and explained what is wri… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have recently purchased (a week ago!) a Canon PIXMA iP100
I have recently purchased (a week ago!) a Canon PIXMA iP100 printer. It worked for about 4 pages -- and now the paper feed is constantly skewed. Every time I try and print something, the paper jams. I… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
I am getting a error message 5700. I had a paper jam from the
I am getting a error message 5700. I had a paper jam from the rear paper feed and since I pulled out the page the feed from the rear wants to send through several pages at once. My Canon is MX 870… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My Canon MX700 is jamming every time I try to print, out of
My Canon MX700 is jamming every time I try to print, out of the blue. It's hard to retrieve the paper, it occurs when it's deep in the machine. I get it out, it looks clear and then it jams again. I'v… read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
My Canon MF 4370 wont reset after clearing a paper jam. I
My Canon MF 4370 won't reset after clearing a paper jam. I have ensured all paper is extracted, there was only one page slightly crumpled. There are no missing pieces. I have unplugged it, restarted, … read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
I have a canon pixma printer-scanner. It will only print one
I have a canon pixma printer-scanner. It will only print one page at a time. If more than one page is in the page-feed tray it grabs several of them and jams. How do I fix this? Adam… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
9 satisfied customers
My Canon MX310 keeps jamming every time I print. I have huge
My Canon MX310 keeps jamming every time I print. I have huge print out jobs and every time I clear it, it jams in the feed again. The thing is, the paper is not feeding in for some reason and the prin… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
137 satisfied customers
i am getting error 6000 on a mx700 printer. ive unplugged
i am getting error 6000 on a mx700 printer. i've unplugged and turned it off several times and the error 6000 still is there. please help.… read more
Dan T.
Dan T.
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Associate Degree
5,680 satisfied customers
I replaced the separator , pickup roller and pads on an hp
I replaced the separator , pickup roller and pads on an hp laserjet 6l and now the paper won't feed all the way. It stops just before it gets to the toner cartridge. What did I do wrong? I was very ca… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
My Canon MP510 printer has given me good service until now. Currently,
My Canon MP510 printer has given me good service until now. Currently, the paper feed is not working correctly. Instead of pulling through just one page at a time, the paper feed pulls through several… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
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Have a Canon MX310 Office All-in-One printer with fax and scanner
Have a Canon MX310 Office All-in-One printer with fax and scanner purchased with my MacBook at Apple store in March 2008. Am having my first problem with the printer. The printer window says "Paper Ja… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
137 satisfied customers
I have a Cannon Pixma IP1400/1300 purchased in 2005 Serial
I have a Cannon Pixma IP1400/1300 purchased in 2005 Serial number FCHA87198. The paper will not feed properly. When printing a text the page comes out blank the next with the text and then another bla… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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