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It wont print- either wireless or I have put a usb cable in…

Customer Question
It wont print- either...

It wont print- either wireless or I have put a usb cable in and still does not

Technician's Assistant: What's the brand and model of your printer?

Epson 2750

Technician's Assistant: How long has this been going on with your Epson printer?

I have had it for a year and it has worked at the beginning and then a few month s ago

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Dont know

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

How much will this cost me?

Submitted: 4 months ago.Category: Printers
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Answered in 9 minutes by:
3/25/2018
Technician: jeffreybongers, Engineer replied 4 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 1,031
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello, my name is***** will be assisting you today. Lets get started!

So to clarify have you tried updating the drivers and firmware of the epson 2750 printer?

Kind regards,

Jeffrey

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Technician: jeffreybongers, Engineer replied 4 months ago
Do you still need assistance regarding this problem? Waiting for your reply,Kind regards,Jeff
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Technician: jeffreybongers, Engineer replied 4 months ago

Understood.

Do you want me to remotely connect and solve this for you?

Kind regards,

Jeffrey

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Customer reply replied 4 months ago
Ok
Technician: jeffreybongers, Engineer replied 4 months ago

Customer has requested a Secure Remote Assistance, but payment failed

Ask Your Own Printers Question
Technician: jeffreybongers, Engineer replied 4 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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Customer reply replied 4 months ago
I have already paid
Technician: jeffreybongers, Engineer replied 4 months ago

Understood.

Please let me remotely connect, free of charge.

Kind regards,

Jeffrey

Ask Your Own Printers Question
Customer reply replied 4 months ago
Hi- I am out now and will come back soon
Technician: jeffreybongers, Engineer replied 4 months ago

Understood.

Please let me know when you are available.

Kind regards,

Jeffrey

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jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 1,031
1,031 Satisfied Customers
Experience: Many years repairing and troubleshooting printers and photocopiers.

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