Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

How do i connect my printer when none of this makes any

Customer Question
How do i connect...

How do i connect my printer when none of this makes any sense...

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wirelessly

Technician's Assistant: When did you last update the printer driver software?

???

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Totally lost when it comes to this

Submitted: 3 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 22 minutes by:
3/25/2018
Technician: jinsmn, Engineer replied 3 months ago
jinsmn
jinsmn, Engineer
Category: Printers
Satisfied Customers: 3,077
Experience: CAN PROVIDE SOLUTIONS FOR ISSUES RELATED TO COMPUTERS AND RELATED HARDWARE EQUIPMENTS.
Verified

Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Can you please let me know the manufacturer and model details of your printer? Which operating system is there on your computer?

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
How do I get this printer to print fast it takes 5 minuts
how do I get this printer to print fast it takes 5 minuts for 1 sheet the printer is deskjet #2132 … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
50 satisfied customers
Printer not printing. problem! DNS server # 192.168.1.148
printer not printing. problem ! DNS server # 192.168.1.148 not responding … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
My 5520 printer won't print in black...has new HP cartridge.
My 5520 printer won't print in black...has new HP cartridge … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have replaced new cartridges in the printer(pixma mg3660).
I have replaced new cartridges in the printer(pixma mg3660). the black test page comes out very light .I have completed a deep clean & waited 24 hrs & repeated the procedure with the same result. when… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
6968 printer wont print black ink. Wirelessly but doing a
there is a lot of ink build up in the cleaning area… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My printer is telling me there is a problem with the printer
My printer is telling me there is a problem with the printer or ink system. I turned it off several times and unplugged it but the message is still there. I printed 4 items and then received this mess… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I just got a new laptop, and my printer has been idle for a
I just got a new laptop, and my printer has been idle for a while. I have 2 problems: (1) I need to connect the printer with my WiFi and, (2) I need to install the printer driver (I lost my CD) to my … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
The printer is not working. Print but paper comes out blank.
The printer is not working. Print but paper comes out blank. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
We have an Epson Workforce 645 that is having issues with
we have an Epson Workforce 645 that is having issues with print quality. We have cleaned and aligned the print head but we still get faded print, smudged print, and in some cases the printing complete… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
78 inch smart tv continuously pops msg saying tv wired
78 inch smart tv continuously pops msg saying tv wired connection is not connected, but it is connected. I am getting my internet and tv works. The pop ups keep up endlesly … read more
Patrick Evans
Patrick Evans
Network Engineer
MS
125 satisfied customers
I have a MX922. It won't connect to the computer. Some paper
I have a MX922. It won't connect to the computer. Some paper got jammed, I turned the printer upside down to get it out, and then it lost the connection. I tried unplugging the printer and leaving it … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
497 satisfied customers
Trying to print wirelessly to my canon mg6300 printer from
trying to print wirelessly to my canon mg6300 printer from my mac - very faint and barely anything prints, but from my iPhone will print...? ink is not low … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I see that my Canon 6800 printer is listed as an option on
I see that my Canon 6800 printer is listed as an option on my laptop but I can't seem to send a print job successfully. The printer is on and is totally unresponsive … read more
Harry
Harry
2,032 satisfied customers
My hp 8500A printer is not printing black....the cartridge
My hp 8500A printer is not printing black....the cartridge is full, I have removed the print head and cleaned the head as well as the contacts....black ink does come out of the printhead while cleanin… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My XP-800 was printing fine a few days ago. The inks are all
My XP-800 was printing fine a few days ago. The inks are all 1/3 full. Today I'm trying to print a picture and it keeps coming out with evenly spaced virtical lines across the whole picture, and the c… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have an EPSON88F5C8 (Epson Stylus Photo R2000) printer and
I have an EPSON88F5C8 (Epson Stylus Photo R2000) printer and I'm setting it up at a different address. Originally, I had it connected by an ethernet cable. Can this printer be set up wirelessly? My Wi… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have an HP Printer (110 series possibly ). It copies and
I have an HP Printer (110 series possibly?). It copies and scans also. It's wireless. It has worked GREAT since I purchased it with my MAC laptop. I returned from vacation to find the Internet connect… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
why does my printer just make a clicking noise when i turn
why does my printer just make a clicking noise when i turn it one doesn't come on it just makes a clicking noise… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x