Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My iPhone & iPad will not print wireless but the printer…

Customer Question
My iPhone & iPad...

My iPhone & iPad will not print wireless but the printer will copy and print from the printer.

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wreless

Technician's Assistant: When did you last update the printer driver software?

Have not updated perhaps my son did in January. I don't know how to update. It was printing in January when he was here.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I use my iPad and iPhone for everything I do but I do have HP Laptop.

Submitted: 3 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 hour by:
3/25/2018
Technician: Ashik, Technician replied 3 months ago
Ashik
Ashik, Technician
Category: Printers
Satisfied Customers: 12,333
Experience: Bachelor of Computer Application (BCA), Professional Experience in Printers
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Are you able to print from your laptop?

Ask Your Own Printers Question
Technician: Ashik, Technician replied 3 months ago

Also, what is the exact model number of your printer?

Ask Your Own Printers Question
Customer reply replied 3 months ago
Please cancel my question and refund my $5.00. I do thank you for the attention you have already given to my request but I wish to cancel. I will be seeing my son soon and he will be able to attend to this problem.
Technician: Ashik, Technician replied 3 months ago
Please email the customer support to***@******.*** and they will refund you.
Ask Your Own Printers Question
Customer reply replied 3 months ago
I have cancelled your help with my printing question. Your help is no longer requested.
Technician: Ashik, Technician replied 3 months ago

ok

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
My son just gave me his printer and has been unable to find
My son just gave me his printer and has been unable to find the disc that goes with it. Am I able to order and replace this disc???? … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
495 satisfied customers
HP)fficeJet 6958. Ipad and Iphones had been working but will
Ipad and Iphones had been working but will not connect "no air print printers found" was the message. ATTT says wireless is ok-TVs work, etc. … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
I recently installed my HP ENVY 5540 printer. I need to know
I recently installed my HP ENVY 5540 printer. I need to know how to print pages and pictures from my iPhone and iPad. I've forgotten where to even start. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
3,781 satisfied customers
I can connect it to the wireless network but my Mac can't
i can connect it to the wireless network but my Mac can't find it. I can find it from my iphone and ipad but not my mac … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Cannot successfully hookup new HP printer to my comput. HP
Cannot successfully hookup new HP printer to my comput … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I purchased an Hp Laserjet printer number P1102w and was
I purchased an Hp Laserjet printer number P1102w and was told I could use it with my Apple iPad. I have been unable to print from my iPad. What can I do aside from buying a new device made for the App… read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
I have a Lexmark Prospect Pro 205, I had an error message
good day, I have a Lexmark Prospect Pro 205, I had an error message that stated that the Cyan was not communicating with the laptop, we went thru all the steps turning on and off, unplugging, deleting… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have a hp envy 6255 printer. How do I hook it up
I have a hp envy 6255 printer. How do I hook it up wirelessly to the tablet apple iPad Pro that already has Bluetooth enabled? … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
How does my ipad find my xp830? Wireless. Today I just
how does my ipad find my xp830? JA: How are you connecting to your printer: wirelessly or by USB? Customer: wireless JA: When did you last update the printer driver software? Customer: today I just bo… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,124 satisfied customers
Sorry I have been in contact I think the girls name was, she
Sorry I have been in contact I think the girls name was Jane, she did have an accent I said I didi not jnow my P/word but my G/son did he is with us now can I please have do the printer with him they … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
How can I make my new HP ENVY 4510 all-in-one printer
How can I make my new HP ENVY 4510 all-in-one printer connect with my iPhone and iPad? … read more
Sudipto
Sudipto
Engineer
High School or GED
1,163 satisfied customers
HP officejet pro 8600 will wirelessly print from computer or
HP officejet pro 8600 will wirelessly print from computer or either ipad. However, if I use the ipad to print, I have to cancel any pending print jobs from the dell computer, turn the printer off, res… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
I live in NYC. My cable & WiFi provider is Time Warner
I live in NYC. My cable & WiFi provider is Time Warner Cable. My first modem with TWC worked just fine. A year ago they replaced the modem with a supposedly faster one. My Samsung printer had been wor… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
I have a home wifi setup connecting my Dell laptop to an HP
I have a home wifi setup connecting my Dell laptop to an HP OfficeJet 6700 Premium printer, which is supposed to support Apple Airprint printing. For the past 2 years I've also had an Apple iPhone 4S … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Struggling to get my printer to print, wil not connect. It
Struggling to get my printer to print, wil not connect. It is a Photosmart 5510B111a. The network is TalkTalk-71D2F0… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Can I find an app for iPad 2 Airprint for a BX625FWD - we bought
Can I find an app for iPad 2 Airprint for a BX625FWD - we bought this in November, and now want to use it with iPad, Apple Mac and MacBook… read more
James W
James W
Account Executive
Bachelor's Degree
2,959 satisfied customers
My Ipad cant send to my HP Officejet 4500. There is a id number
My Ipad can't send to my HP Officejet 4500. There is a id number ex.ufe7era967 that my ipad doesn't recognize. Everything works fine with my laptop.… read more
networkwiz
networkwiz
System Engineer
Master's Degree
443 satisfied customers
How do i print from my ipad2 tp a HP K550 printer, i use a
How do i print from my ipad2 tp a HP K550 printer, i use a b260a wireless router for my broadband both for my laptop and ipad?… read more
Mac Tech
Mac Tech
IT Consultant
Bachelor\u0027s Degree
1,100 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x