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My Epson XP410 PRINTER all in one needs to replace the blue…

Customer Question
My Epson XP410 PRINTER...

My Epson XP410 PRINTER all in one needs to replace the blue & yellow

Technician's Assistant: What kind of computer or device are you printing from?

Model X P410 ALL IN ONE PRINTER THAT NEEDS TO BE UP DATED

Technician's Assistant: How long has this been going on with your XP410?

SINCE MARCH FRIST THAT WEEK 2018

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

BEST I CAN REMEMBER WAS IN FEBRUARY 18

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

NO IF YOU CAN UPDATE IT WILL ALLOW ME TO REPLASE WITH EPSON CARTIDGES.

Submitted: 3 months ago.Category: Printers
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Answered in 1 minute by:
3/25/2018
Technician: Nathan, Engineer replied 3 months ago
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 30,848
Experience: Computer networking/repair. 12+ years experience.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Is it asking you to update?

Or are you just unsure of the process to replace?

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Customer reply replied 3 months ago
I have solved my problem, the printer is working fine. can I get a refund
Technician: Nathan, Engineer replied 3 months ago

Glad its working for you. You may self refund on the help page.

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Customer reply replied 3 months ago
can I get confermation by e-mail credit for the 5 plus 28.00 on my credit card.
Technician: Nathan, Engineer replied 3 months ago

I can only help with printer issues here, any site matters may be self managed from the help page

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Shefin, Printer and Office Equip. Specialist
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