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Canon quick menu has stopped working windows 7, pixma

Canon quick menu has...

Canon quick menu has stopped working windows 7

Technician's Assistant: What Canon model do you have?

Pixma mg2960

Technician's Assistant: How long has this been going on with your Pixma?

Since new

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Automaticaly updated

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Answered in 1 minute by:
3/25/2018
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 6,631
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

Have you tried reinstalling the software?

Are you trying to scan anything?

Thank you.

Customer/p>
Ask Your Own Printers Question
Customer reply replied 3 months ago
reinstalled and stil not working

Hi,

Are you able to copy like Xerox (photocopy) without using the computer?

Can I access your computer remotely and check the issue?

Thank you.

Customer/p>
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 6,631
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified
Shefin and 87 other Printers Specialists are ready to help you
Ask your own question now

Hi,

Please let me access the computer. Please click on the below link, it will open a new web page. Over there you will see I agree button. Click the button and you will get an option to Run or Save. Please click on Run and follow the instructions.

http://www.justanswer.com/remotedesktop/join.aspx?Session=b6cbe4f6-4bd0-40b1-829e-e0b5e54633c2

Thank you.

Customer/p>
Ask Your Own Printers Question
Customer reply replied 3 months ago
please refund my payment

Hi,

Please let me access the computer. Please let me access the computer. Please click on the below link, it will open a new web page. Over there you will see I agree button. Click the button and you will get an option to Run or Save. Please click on Run and follow the instructions.

http://www.justanswer.com/remotedesktop/join.aspx?Session=b6cbe4f6-4bd0-40b1-829e-e0b5e54633c2

Thank you.

Customer/p>
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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 6,631
6,631 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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