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Trying to connect with new printer..tried with cd and online…

Customer Question
Trying to connect with...

Trying to connect with new printer..tried with cd and online but it doesn't even give me the option to select wireless or direct usb

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wirelessly

Technician's Assistant: When did you last update the printer driver software?

Don't know how to do that and instructions on line were meaningless to me an elderly immigrant to technology

Submitted: 3 months ago.Category: Printers
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Answered in 1 minute by:
3/25/2018
Technician: Michelle, Printer Expert replied 3 months ago
Michelle
Michelle, Printer Expert
Category: Printers
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Experience: B.Sc. Computer Science with Honors
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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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