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Wil changing all the ink tanks fix B200 error. Canon pixna.

Customer Question
Wil changing all the...

Wil changing all the ink tanks fix B200 error

Technician's Assistant: What's the brand and model of your printer?

Canon pixna

Technician's Assistant: How long has this been going on with your Canon printer?

Only to-fay

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

A year ago

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No thanks

Submitted: 3 months ago.Category: Printers
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Answered in 5 minutes by:
3/25/2018
Technician: technicalcat, Consultant replied 3 months ago
technicalcat
technicalcat, Consultant
Category: Printers
Satisfied Customers: 2,583
Experience: 20 years experience. B.S. Computer Science
Verified

Hello and thank you for using JustAnswer. This is an independent, fee-based technical support site.

My name is ***** ***** I look forward to helping you now.

1) Please remove all cartridges from printer with printer powered ON.

2) Wipe off contacts on cartridges with clean lint free cloth or paper towel.

3) Unplug printer from POWER (you wall power outlet), so printer goes dark

4) While the power is UNPLUGGED, press and hold the power button on printer for at least 30 seconds. Then, release power button.

5) Plug printer back in , and power on

6) Reinstall ink cartridges.

Please let me know results of these steps. Thanks.

NOTE: To reply to me, please type your message in the box below and click the button to send.

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Customer reply replied 3 months ago
Nicholes;
I am afraid that after following all your instructions with care when I turned the printer on again nothing had changed and I still got the B200 error message -to contact their [Canon] service centre!!
Technician: technicalcat, Consultant replied 3 months ago

What is the model of this printer?

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