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I just purchased a Canon PIXMA all plugged in but the code…

Customer Question
I just purchased a...

I just purchased a Canon PIXMA all plugged in but the code 1240 will not let me pass. I tried a hard line same results. My hook up is Apple Mac book Pro

Technician's Assistant: Is your Pixma displaying the error on all print jobs, even after you restart it?

Yes code 1240

Technician's Assistant: When did you last update the printer driver software?

Today two or three times.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I plug the disc in also.

Submitted: 3 months ago.Category: Printers
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Answered in 1 hour by:
3/24/2018
Technician: Harry, Engineer replied 3 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,585
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
no thanks.
Customer reply replied 3 months ago
I never used your program. Please do't charge me $ for no service. Thank you.
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Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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