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I have a Epson Work Force 7620 printer. It went offline. How…

Customer Question
I have a Epson...

I have a Epson Work Force 7620 printer. It went offline. How do I get it to go online again

Technician's Assistant: How are you connecting to your Epson printer: wirelessly or by USB?

Wirellessly

Technician's Assistant: When did you last update the printer driver software?

Unknown

Submitted: 3 months ago.Category: Printers
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Answered in 15 minutes by:
3/24/2018
Technician: Cody, Senior Systems Administrator replied 3 months ago
Cody
Cody, Senior Systems Administrator
Category: Printers
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Technician: Cody, Senior Systems Administrator replied 3 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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